Frequently Asked Questions (FAQ)
Many of our clients have questions about how our cleaning services work, what to expect, and how to schedule. Below, you’ll find answers to the most common questions we receive at Diamond Clean Services.
General Questions
We serve Waukegan, North Chicago, and surrounding neighborhoods within a 15-mile radius.
No. We bring our own professional products and equipment. However, if you prefer we use yours, we’re happy to accommodate.
You can call us at (224) 219-5963, email us at diamondcleanservices@gmail.com
, or fill out our online form. We’ll confirm your appointment quickly.
It’s up to you. Many clients provide access before leaving for work. We’re professional, insured, and trustworthy.
We accept cash, major credit cards, and online payments. Payment is due upon completion of service unless otherwise agreed.
Yes, we are fully insured for your peace of mind.
We offer a Service Guarantee. If you’re not completely happy, let us know within 24 hours and we’ll make it right.
Absolutely. We offer recurring, deep, move-in/out, office, and post-construction cleaning, and each plan can be tailored to your needs.